business problem

"I HAVE A GREAT IDEA ...but, I'm not sure where to start."

"I need new customers."

"Are my customers "delighted?"

"My growth is out of control."

"Is my product line where it needs to be?"

"I'm just not competing well."

"I just need some help."

practice areas

research and analysis

marketing management


product management

product development

project management


contact rampart


"Are my customers delighted?"

How do my customers perceive me? My average customer life seems to be declining (or stable.) My attrition rate is growing. I'm not sure I could withstand a strong competitor.


  1. Customer satisfaction research and analysis.
  2. Adjust marketing and product plans
  3. Design a customer relationship management program.
  4. Implement and project manage.
  5. Track, measure and adapt.


Research and analysis, marketing plans, product plans, customer relationship managment, project management."

contact rampart